Whether you're curious about our processes, pricing, or how we can help elevate your social media presence, we've got you covered.

Dive in and discover everything you need to know about working with Glazed Social.

No, you are not tied into a monthly contract, although we recommend giving our social media management service at least 6 months. By this point, we will have enough social media performance data to see growth and changes.
When designing social media posts, we use Canva for static posts and CapCut Pro for editing video content like reels.

For graphic design projects such as flyers, business cards, brochures and branding elements, Glazed uses a combination of Canva and Adobe Suite, utilising Photoshop, InDesign and Illustrator as needed. Jess's diverse skill set, developed over years of experience with various programs, allows her to take a hybrid approach to design. This flexibility ensures that we can always choose the best tools for the task at hand, consistently delivering high-quality results.
This is covered in your contract, but to clarify, you have the unrestricted right to use any creations generated by Glazed Social in any manner deemed appropriate. Although you retain ownership of the content, Glazed Social has the right to showcase and utilise the work/results across Glazed Social's social media and online portfolio as a demonstration of expertise for prospective clients.
Glazed Social believes in shining a light on your success!

Glazed will measure our impact using analytics, diving deep into the data to uncover what's working and what's not. Each month, we will share a detailed report with you, collected using our insight software, which will help to ultimately guide your social media strategy and ensure we're always moving in the right direction. With insights in hand, we can adapt and evolve our approach, keeping your brand looking fresh and on track time and time again.
Yes, there is an onboarding fee for our monthly social media management clients. We charge an initial one-off fee of £240 that must be paid before any social media work can start.

This fee covers the process of setting up your social accounts with Glazed and the creation of your customised social media strategy tailored to your business needs. It ensures that we start off on the right foot, laying the foundation for effective and impactful social media management that actually delivers results.
Working with Glazed Social is a collaborative effort. While we handle the bulk of the workload, certain tasks will require your approval and sign-off. Timely communication is crucial to avoid delays in our progress. A simple email is often all it takes to keep things moving smoothly. We understand you have holidays and days off—no one is a robot! Just keep us informed about any potential delays, and we'll manage accordingly.

From experience, social media clients who are more engaged and are willing to be the face of their business on social media tend to achieve better results. At the end of the day people connect with people, so that's worth baring in mind.
Staying up to date with social media trends and platform updates is part of Glazed Social's DNA and knowing where to look makes it straightforward. The platforms themselves are often a great source of information, especially for trends. Instagram and TikTok, for example, have key in-app features that make spotting trending sounds easy.

In addition to the in-app tools, we use several FREE resources to stay informed. The TikTok Creative Center, Social Media Today, Instagram Creators, HubSpot, and Answer The Public are invaluable for tracking trends, algorithm updates. and current search interests both within the apps and online.

Glazed checks these resources daily to ensure we are always up to date with the latest in social media.
Glazed Social specialises in supporting small businesses within the fashion, beauty, fitness and healthcare industries.